Manage my email notifications

You can opt out of receiving emails about many types of Translance action. You can opt back in anytime. To change your notification settings: 1. Go to the Accounts menu, choose Settings, and then click Notification Settings. 2. By default, all checkboxes are selected. Clear any checkbox with a notification […]

Translance Messages Connection Troubleshooting

Types of Errors: • Unable to Load Messages error or Messages panel fails to load at all (no error displayed) • Unable to Authenticate User error Unable to Load Messages Receiving Translance messages requires WebSocket technology. If you try to access your messages and see a loading spinner that never […]

Use Messages

Messages is a chat-based communication and collaboration platform. You can chat with your clients, freelancers, and team members in real time or have the conversation waiting for them when they come online. • You can view your conversations in two formats. There’s a recency/unread view and also a categorized view […]

Supported Attachment File Types

Most file types are accepted, including .doc, .docx, .pdf, .txt, .ppt, .gif, and .png. The acceptable file types are the same everywhere attachments are available (proposals, job posts, messages, etc.). Unsupported file types include: .ade, .adp, .bat, .chm, .cmd, .com, .cpl, .exe, .hta, .ins, .isp, .jar, .jse, .lib, .lnk, .mde, […]