When you work with a freelancer on a contract we require you to make escrow deposits as the contract proceeds so that payments can be released to your freelancer.
Here’s how it works:
• Send an offer
• Approve a milestone
• Create another milestone
• End a contract
Send an offer
When you submit an offer to a freelancer and create your first milestone, Translance will collect an escrow deposit. On your Reports > Transaction History, you’ll see charge and corresponding payment from your primary billing method.
Approve a milestone
To approve a milestone submission:
1. You’ll be notified that your freelancer has submitted work for your approval.
2.You will review the work and communicate with the freelancer for possible requests.
Payment Request button.
To release a milestone without a freelancer submittal in Translance:
1. Go to Jobs and select My Jobs.
2. Click the Release Funds button on the contract in the My Freelancers list (or on the contract details page).
When you approve a milestone, Translance will send the approved funds from escrow to your freelancer. On your Reports > Transaction History you’ll see an immediate fixed-price charge and corresponding payment from your escrow balance. The funds will then appear as pending on the freelancer’s account and become available after the standard five-day security period.
Create another milestone
Just like when you submitted the offer, when you create your next milestone Translance will collect an escrow deposit. If you have credit left over in escrow from your prior milestone, it will be held over and used for the next milestone. On your Reports > Transaction History you’ll see an immediate fixed-price charge and corresponding payment from your primary billing method for the amount not covered by any balance remaining from prior milestones.
End a contract
To end a contract and issue a final payment:
1. Go to Jobs and select My Jobs.
2. Find the freelancer in the list and select End contract from the Actions list.
3. Fill in the form to release your remaining escrowed funds, add an additional bonus, or request an escrow refund.
4. You also need to leave feedback for the freelancer on this form.
If things didn’t work out as planned and a contract ends with escrow funds left over, the freelancer will be asked to approve or dispute an escrow refund. If approved or mediated in your favor, those funds will be sent back to the billing method used for the deposit. On your transaction history you’ll see an immediate positive credit into your balance of the remaining deposit funds and a corresponding negative credit to indicate the refund has been processed.