To add PayPal: 1. Go to the Accounts menu > Settings > Get Paid 2. Click Add Method 3. Click the Set Up button for your chosen method 4. Confirm your Translance and PayPal accounts use the same email address (if needed, update in your Translance Contact Info) 5. Choose […]
Manage your Payment Methods
At this time we accept PayPal, Credit Cards and Shetab card (for IR users). For security reasons, your new payment method will become active in three days. We suggest that you set up a second payment method as a backup, just in case your first one isn’t available for some […]
Payment Methods Options
Translance allows you to choose the best payment method for you. Translance supports these payment methods and you should research them to find out what is best for you: • Direct to Local Bank • PayPal For security reasons, your new payment method will become active in three days. We […]
Fixed-Price Protection for Freelancers
Translance Fixed-Price Protection uses escrow to help ensure that your clients get the work they’ve asked for and you get paid for work completed. Under this program, clients making fixed-price offers deposit a milestone payment into escrow before you begin working. Upon receiving and approving the work, your client releases […]
Get Paid for my Contracts
You should ask the client to create milestone payment for your job. After submitting the job you can go to contract page and click on Request Payment. The client has 14 days to release the payment in the escrow. • To review your earnings and transactions go to your Reports. […]
Invoices for Freelancers
All billings on your Transaction Report have official invoices that can be downloaded or printed. The invoices include the Translance service fee. To get an official invoice: 1. Reports > Transaction History 2. Find the item you need 3. Click the Reference ID, and then click View Invoice Invoices include […]
Access Your Earnings
When your earnings from your clients become available depends on the type of payment: Your earnings for fixed-price milestone – After the client approves the milestone and the security period has passed. The payment day is once a week and is done on the next Wednesday of the day you sent […]
Dispute a Client’s Failure to Release a Milestone Payment
Translance.net allows freelancers to file disputes the contract when a client fails to release a milestone payment despite delivery of work. *Creating a dispute is available only when there is money in escrow. To file a dispute on a contract: Go to Contract tab Click on Milestone Payment. Under Actions […]
Dispute: What happens if my client disputes my work?
After you receive a notification from Translance.net of your client’s dispute, follow the link to respond. You are required to respond, regardless of whether you are accepting or rejecting the dispute. When a client files a dispute, that contract will be on hold until either you accept the dispute, the […]
Unresponsive Clients
It is often best to end your contract with an unresponsive client. On a fixed-price contract, ending the contract forfeits any funds remaining in escrow. Instead, it is often best to submit your last milestone. If your client fails to respond to that, funds will be automatically released after 14 […]