Knowledge Base

• Get Started
  • Get Started as a Freelancer
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  • Get Started as a Client
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  • Guidelines
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  • Fees & Protections
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    • Translance Payment Protection
    • Why Shouldn’t I Pay or Get Paid Directly?
    • Report Job
  
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• Work with clients
  • Submit a Proposal
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    • Submit a Proposal
    • Use Connects
    • Propose Milestones
    • Search for Jobs
    • Interview and Negotiate with a Client
  • Contracts
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    • Submit my work to my client
    • End your Contract with a Client
    • Why was my contract suspended?
  • Reports
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    • Reports for Freelancers
  • Feedback
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    • Give Feedback to Clients
    • Read Feedback from Clients
    • Respond to or Dispute Feedback from a Client
    • Enable Clients to Change Feedback
  • Dispute
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    • Give a Refund
    • How Dispute Works?
    • Unresponsive Clients
    • Dispute: What happens if my client disputes my work?
    • Dispute a Client’s Failure to Release a Milestone Payment
  
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• Get Paid
  • Get Paid for Work
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    • Access Your Earnings
    • Invoices for Freelancers
    • Get Paid for my Contracts
    • Fixed-Price Protection for Freelancers
  • Payment Method
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    • Payment Methods Options
    • Manage your Payment Methods
    • PayPal
  • Fees & Schedule
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    • Freelancer Marketplace & Pro Service Fees
    • Direct to Local Bank Fees & Timing
    • Currency Converter
    • PayPal Fees & Timing
  • Taxes
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• Freelancer Profile
  • My Stats
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    • What is a Job Success Score?
  • Personal Information
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    • Profile Portrait Photo
  • Freelancer Programs
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    • Become Top Rated
  • Profile Settings
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    • Change your name
    • Edit my account information
    • Setting Up Job Categories
    • Create Your Profile Title & URL
    • Profile Portfolios
  • Profile Completion
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    • Create a 100% Complete Freelancer Profile
    • Why was my Translance registration not accepted?
  
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• Account
  • Online Safety
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    • Guidelines for Responsible Disclosure
  • My Account
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    • What are My Stats?
    • Change Passwork
    • Identity Verification
    • Eligibility to Join Translance.net
    • Know Your Customer (KYC) Identity Information
  • Membership Connects
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    • Use Connects
  • Company Account
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    • Create Client Account as a Freelancer
    • Can I be both a freelancer doing work and a client hiring on Translance?
  
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