To change your password:
1. Go to the Accounts menu > Settings > Change Password
2. For maximum security, you should confirm your previous password to change it.
To change your security question:
1. Go to the Accounts menu > Settings > Change Security Question
To reset a forgotten password or security question:
1. Make sure you have access to the email address on file with Translance.net
2. Click the Forgot Password reset link on the login form or the Forgot Security Question reset link on the security form.
3. Enter your email address. We will then send an email which will allow you to reset your password or security question. Be sure to check your spam, junk, and/or trash folders if you can’t find the reset email. This email is time sensitive—the reset link will only work for one hour.
4. Follow the email’s link to set a new password or security question.
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